Track Order

Thank you for shopping with ِAddorae.

Once your order has been processed and shipped, you will receive a shipping confirmation email with your tracking number. You can use that tracking number to follow your package and check the latest delivery updates.

How to Track Your Order?

To track your order, please use the tracking link sent to your email after your order has shipped.

If you have a tracking number, you can also enter it below:

https://addorae.com/apps/17TRACK

Tracking Information:

Tracking updates may take 2–5 business days to appear after your tracking number is issued.

If your tracking number does not show updates immediately, please allow some time for the carrier system to refresh.

Order Processing Time:

Orders are usually processed within 1–3 business days after payment confirmation.

Please note that processing time is separate from shipping time. Orders may not be processed on weekends or public holidays.

Estimated Delivery Time:

We offer free shipping to all available destinations.

Estimated delivery times may vary depending on your location, shipping carrier, customs procedures, and local delivery conditions.

Typical estimated delivery times are:

United States: 7–15 business days
Canada: 8–18 business days
United Kingdom: 7–15 business days
Australia & New Zealand: 8–20 business days
Other international destinations: 10–25 business days

These delivery times are estimates only and are not guaranteed.

No Tracking Updates?

If your tracking information has not updated, this does not always mean your package is lost. In many cases, the package is already in transit while the tracking system is waiting for the next scan.

Please allow a few business days for the tracking status to update.

Order Not Received?

If your estimated delivery window has passed and you still have not received your order, please get in touch with us so we can help review your order status.

When contacting us, please include:

Your full name
Your order number
The email address used at checkout
Your tracking number, if available

Need Help?

If you have any questions about your order, please get in touch with us:

Email: support@addorae.com
Website: www.addorae.com
Support Hours: Monday–Sunday, 24/24 hours

We aim to respond within 24–48 business hours.